Shipping

PD120 ships all packages via USPS and UPS

Please allow 3-7 business days or 2 business days to arrive depending on the shipping method chosen.

 

Shipping Internationally

Please call 800-471-9483 for international shipping. Customers are responsible for any taxes duties, or fees your country may charge. USPS International Priority Will arrive in 3-7 business days (Not available in Certain Countries).

 

When will your order ship?

All orders received by 4:00 pm EST will ship the same day. All orders received after 4:00 pm EST will ship the next day.We do not ship packages on Saturday or Sunday. All orders received after 4:00 pm EST on Friday through Sunday Will ship out Monday. (Customers can call in after 4:00 and request an order go out the same day for overnight orders, and we will do our best to get it out for you).

 

Shipping delays

Although delays are very rare, PD120 cannot be held responsible for shipping delays due to weather or circumstances out of our control. If USPS does not deliver your express package on the specified delivery date, it will be your responsibility to contact USPS. We use use USPS because they are extremely reliable and have great rates.

 

Tracking

You will receive a tracking number to your email address as soon as your order is processed. You will be able to track your order.

 

Cancellations

If you would like to cancel your order, please call our Customer Service department at 1-800-294-6816. If you cancel your order before it is shipped, we will gladly refund your entire order including the shipping.If you cancel your order after it has been shipped, it is up to the customer to send the package back, or refuse the package. Once the package is returned, a full refund will be issued, less shipping costs. We will be charged for the package, because it was shipped.You must call and notify us that you are refusing or sending the package back. Once we receive the package, all cancellation refunds are processed. We reserve the right to cancel any order at any time.